Palmerston Care

“A house is just the building; it’s the people within that make it a home.”

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ABOUT US

 Our Home is one of the leading residential homes in the Westcliff On Sea area, providing quality care with outstanding facilities since 2010 with a reputation of excellence. We pride ourselves on our consistently high service standards over the years. The care Home enjoys a pleasant position with only a short walk to the Thames Estuary. Westcliff railway station is within a short walk as well as links to local bus services. Our residents are also able to enjoy local shops and cafes all with close proximity to the home. The Care Home has a warm, pleasant and relaxed homely atmosphere. Whilst providing high standards of personal Care, with qualified care staff on duty throughout the day and night.

Expert Healthcare

Palmerston residential Care home is registered with the Care Quality Commission (C.Q.C), our governing body.

The Home is registered to accept the following CQC Service user bands:

  • Adults aged 65+

  • Accommodation for Nursing or personal care

Health Values

At Palmerston Residential Care Home, we will aim to provide a ‘Home from Home’ for our service users. Our overall aim will be to provide every service user with the highest possible standard of individualised care within a friendly, homely and supportive environment. The quality of life is of paramount importance and service user’s rights are safeguarded and respected.

We will ensure that Service Users are treated as individuals with courtesy and respect, protecting their privacy and dignity

We are always looking for ways to improve the service that we deliver. This is why we welcome your comments, complaints and ideas. We will regularly hold service user meetings where service users, families and friends are able to give feedback, voice any concerns and comment of the service being delivered.

Our History

Palmerston residential Care Home was established in 2010. Our building is located within a pleasant residential area of Westcliff On Sea. All rooms are able to provide our service users with a comfy living space and excellent facilities. The total accommodation is for 22 service users for either medical convalescence or residential stays. Arrangements can be made for long or short term stays.

OUR CUSTOMERS SAY

To Ruth and All The Staff.

Thank you so much for all the care you gave to Robert, He was very happy with you, He could not have gone to a better home, He received a great deal of support not only to him but to us as well. With many thanks.

Sarah and Geoff

Dear Ruth.

Thank you to you and all your lovely staff, for the care support and love you shared with mum in her final few weeks of life With deepest gratitude.

T and A

Dear Ruth.

This is a somewhat belated but still sincere note of thanks to you and the staff at Palmerston for the wonderful care you gave to our cousin. On behalf of the family living in Australia we would like to recognise your efforts and offer you, and the staff at Palmerston, our sincere thanks. Sincerely.

A & R Eldridge

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